About us
We help people navigate one of life’s biggest decisions.
By combining intelligent technology with trusted guidance, we simplify the lending journey and help borrowers find the right path forward.
Our brand
We are Loan Shepherd.
We help people navigate one of life’s biggest financial decisions with clarity and confidence. By combining intelligent technology with trusted guidance, we simplify the lending journey and help borrowers find the right path forward.
Because better decisions come from understanding your options, not navigating complexity alone.
Our positioning
Combining human guidance with smart technology, we bring clarity to complex lending decisions and support borrowers at every step.
Our brand idea — guiding every lending decision with confidence.
Our values
Four things we hold to.
Human, trusted, approachable and progressive — and these are how that shows up in the work.
Understanding
We listen first, taking the time to understand each person’s goals, needs, and circumstances.
Guidance
We make lending easier to navigate through clear advice, trusted expertise, and genuine support.
Trust
We act with transparency and integrity, earning confidence through every interaction.
Progress
We help people move forward, unlocking opportunities and creating pathways to achieve their goals.
What we do
The loans we arrange.
Six situations that cover most of what we’re asked for. Each one has its own guide — what lenders look at, what it costs, and where people get caught out.
Refinancing
Loyalty is rarely rewarded. We check what you’re paying, what’s available now, and whether switching is actually worth it.
Read moreFirst home buyers
Deposits, schemes and what you can actually borrow — explained in plain language, before you fall in love with a listing.
Read moreNext home & bridging
Timing, bridging and how far you can really move up — handled together, so both ends of the move line up.
Read moreInvestment lending
Equity, serviceability and loan structure decide how far you get. We set the next purchase up so it doesn’t block the one after.
Read moreConstruction & renovation
Building or renovating, with progress payments drawn down at each stage and interest charged only on what you have used.
Read moreSelf-employed
Two years of returns, one year, or add-backs the bank overlooked — we know which lenders read your numbers properly.
Read moreThe team
Small team, direct access.
You deal with the people who actually structure and write your loan, supported by our client service, credit and settlements team.
Admin team
Client service & admin
Our admin team keeps every file moving — chasing documents, booking valuations, and making sure nothing sits waiting on us.
Tim Quabba
Director & Mortgage Broker
Tim runs the client-facing side of Loan Shepherd — the first conversation, the strategy, and the structuring and writing of every loan through to approval.
Harry Benson
Operations & Analyst
Harry looks after the operational and analytical side — file structuring, lender research and reporting — so applications are packaged properly and keep moving.
Settlements team
Settlements
Our settlements team coordinates with your solicitor and the lender through to the settlement date, so the finance side stays on track.
Get started
Let’s work out what’s possible.
A free, no-obligation chat. Nothing to prepare, and no pressure to go further than the conversation.